Support Terms for PortaOne Cloud Products
Learn about PortaOne’s Cloud SLA and technical support terms, including service availability commitments, support scope for Add-on Mart components, and PortaCare response time guarantees
PortaSwitch
A Unified Service Management & Delivery Platform for voice, messaging, IoT/M2M, and data traffic within a single converged network.
Most telcos are now relying on their software vendors for integration and maintenance.
If this sounds like your company, you may be experiencing…
- Frustration associated with integrating UCaaS platforms with billing
- Ambiguous licensing that has hidden costs and poses a threat to profitability
- Vulnerability due to an inability to scale with legacy, on-premise solutions
Discover a better way
Get PortaBilling and PortaSIP in one – convergent billing and online charging system PLUS class 4 and 5 SIP softswitch.
Instant deployment
Implement your PortaSwitch installation in the cloud within a single day
Quickly launch new services
Including efficient scaling of your PortaSwitch installation in the cloud without any additional expense
Deliver a feature-rich experience
And deliver it directly to your customer’s browser, applications, or desk phone
Uninterrupted service
Plus get zero downtime during updates with geographic redundancy across the globe
Unmatchable scalability
Choose your ideal processing capacity and increase it on demand at any time
PortaSwitch is deployed by over 500 telcos worldwide
What makes PortaSwitch a favorite in telecom circles?
Over our 20-plus years we have grown to provide services for some of the biggest telcos in the world, but we have always maintained our key principles of being fair, honest, and invested in our customers and their success by offering transparent pricing and flexible services.
Reliability and redundancy
Clustering and geo‑redundancy provide high-availability configuration and zero downtime for updates
Open architecture
PortaOne provides both APIs and source code for PortaSwitch to allow an easy integration
Scalability for growth
Our platforms can easily scale up by adding more servers to match your project’s success
Agile development
PortaOne delivers more than 20 software builds per year – new features are available every 7 weeks
24/7 technical support
Our technical support is praised as best-in-industry, with 180 engineers ready to help whenever you need it
Sign up for PortaSwitch today and enjoy getting more
PortaSwitch offers so much more than traditional switches. Combining PortaBilling and PortaSIP, you get a unified service management and delivery platform comprised of:
- a business support system (BSS) to manage communication service networks for voice, data, SMS, IPTV, and IoT/M2M projects
- a switch with media application that plays IVR (voice prompts) offering advanced features for hosted IP PBX or IP Centrex services
- BONUS: There are no restrictions on equipment, so there is no need to change vendor or models
How you benefit
Experience a solution that will make your business run smoother, quicker, and even happier.
- Speed up your path to profitability by launching new services more quickly (even big systems)
- Relax while we deliver a feature-rich experience directly to your customers
- Have confidence in guaranteed excellent operational uptime across different geographical regions
- Experience peace of mind and self-sufficiency with online self-care and open architecture
Deploy and pay exactly the way you want
It’s completely up to you how to run your operations. PortaOne guarantees the best value for any option you choose.
Deployment scenarios
On-premise
Install on your own hardware and host it your favorite datacenter.
In the cloud
Oracle datacenter hosting available for SaaS subscriptions.
Payment options
Unlimited license
Pay one time for an unlimited and perpetual license for an installation of a specified number of servers.
Monthly SaaS Subscription
Based on a value metric with an initial setup charge. Always includes hosting and support.
All options include:
Dual Version
Our solution for smooth and painless updates across multiple major releases of PortaOne software.
Configurator
A tool for the automation of server installation and update processes that allows secure testing and rollback to a previous version if necessary.
How PortaOne onboards our customers
Download ›
Sign up & pay; download or get system in the cloud
2 business days
Install ›
Installation for on-premise is done in-house by the client
1-3 business days
Systems check › Support teams verify and test protocols remotely
2-3 business days
Learn ›Training sessions are held for relevant customer employees
2 business days
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