This privacy policy sets out how PortaOne uses and protects any information that you provide to PortaOne. PortaOne is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

PortaOne may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address, phone numbers, IM and Skype IDs
  • other information relevant to products and services we provide

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We use the information you to respond to queries and provide the information you request about our products and services, to manage our relationship with you, and for internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about our products, special offers or other information which we think you may find interesting using the email addresses which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. Your personal information is generally held in client files or a computer database. We will seek to ensure that we take reasonable steps to ensure that the personal information that we hold is protected from misuse and loss and from unauthorised access, modification and disclosure. Some of the measures that we have adopted are having facilities for the secure storage of personal information, having secure offices and access controls for our computer systems. We will also take reasonable steps to destroy or permanently de-identify personal information that we no longer need for any purpose.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. In the event of a criminal investigation, we may be required by law enforcement agencies to share certain personal information.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible to contact@portaone.com. We will promptly correct any information found to be incorrect.

Privacy Policy

contact@portaone.com

Toll-free calls (phone & Skype)
+1 866 747 8647
Calls & faxes from abroad:
+1 604 628 2508

PortaOne, Inc.
Suite 408, 2963 Glen Drive
Coquitlam, BC, V3B 2P7
Canada

Superb Reliability and Scalability with
24/7 Professional Technical Support

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Open architecture

PortaOne provides both APIs and source code for PortaSwitch to allow an easy integration
 
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Scalability for growth

Our platforms can easily scale up by adding more servers to match your project success
 
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Reliability and redundancy

Clustering and geo-redundant site configuration allow to address the most rigorous requirements
 
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Constant improvement

The dedicated highly skilled development team delivers more than 20 software builds per year
 
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24/7 technical support

Over 60% of our 300 engineers are in the technical support services, praised as the best in industry