See some of the exciting news, stories, and use cases surrounding PortaSwitch – one of PortaOne’s flagship UCaaS solutions. Learn how others have launched new services quickly and delivered rich features to their customers, with ease and peace of mind.
Add Bandwidth as your E911 provider for compliant emergency calling in the US; let your customers’ employees manage their own cloud PBX extensions; help call centers improve customer satisfaction with the callback feature for call queues; notify customers at multiple usage thresholds before their bundle runs out; and more – all with PortaSwitch MR129.
A real-world case study on how a mobile operator fought back against revenue leakage from OTT messengers like WhatsApp and transformed expatriates in foreign countries into paying direct customers.
Reduce billing disputes by showing customers both actual and charged call durations; provide one complete recording for transferred or other multi-part calls; protect your system by allowing access from trusted IPs and blocking all others with one set of rules; and more — all with PortaSwitch MR128.
Control and monetize custom service features within your products; comply with cloud contact centers, PBXs, and vendor gateways that only support SIP over TLS; expand corporate phone book self-service to more IP phone models; and more — all with PortaSwitch MR127.
Simple IVR for updating the call forwarding number, faster analysis of billing run logs using a unique task execution ID, flexible reassignment of DID vendors, and redesigned inventory and log pages — all with PortaSwitch MR126.
PortaOne’s latest updates help service providers simplify daily operations, launch new services faster, and stay competitive in their markets. In this webinar, we walked through the key enhancements in PortaSwitch MR122–MR125, the redesigned web interface, and updates across the CloudPBX Portal and Add-on Mart to show how you can apply them in your own operations.
