Support Terms for PortaOne Cloud Products
Learn about PortaOne’s Cloud SLA and technical support terms, including service availability commitments, support scope for Add-on Mart components, and PortaCare response time guarantees
Add-on Mart
Welcome to the PortaOne cloud-based value added service and solutions marketplace for modules connecting PortaBilling or PortaSIP with external systems.
Most telcos are constantly adding, tweaking, and modifying their apps and devices.
If this sounds like your company, you may be experiencing…
- The loss of valuable time and money from repeated integration and maintenance costs
- A slower path from your business idea to actually earning money
- The inefficient use of valuable resources for quick fixes rather than innovative development
Discover a better way
Simplify your business processes and accelerate your development and deployment with the PortaOne cloud-based value-added service marketplace.
More selection
Choose from a variety of add-ons or gain complete end-to-end integration workflows with third-party platforms
You, us, them
Choose from the PortaOne team, your own team, or a third-party resource to develop new modules
Reduce time & costs
Integrate and release in 2 to 3 weeks rather than months
Simplify processes
Gain seamless operations easily & with minor integration effort in a matter of hours
Scale efficiently
Automate key workflows and sync data across all of your platforms, reducing revenue leakage and manual processes
Extend your service portfolio
Get a free 30-day trial to test out these apps that can extend your PortaSwitch functionality to your subscribers. Our PortaOne developers heavily vet all third-party apps to ensure easy activation.
PortaPhone
Full-featured WebRTC app that runs in a browser or a mobile phone
Cloud PBX Self-Care Portal
User-friendly app for management of all call features
Cloud PBX Onboarding Wizard
Simplify the onboarding of new SMBs and enterprises in PortaSwitch with Boomi Flow
Teams Integration (Channel)
Connect your customers’ Hosted PBX to their Teams to enable inbound DID/toll-free numbers
What makes the Mart a favorite for VAS solutions and integrations?
Over our 20-plus years we have grown to provide services for some of the biggest telcos in the world, but we have always maintained our to our key principles of being fair, honest, and invested in our customers and their success by offering transparent pricing and flexible services.
Simplification
Easy-to-use, low-code integration platform that connects the components of your existing technology stack
One subscription
No need to purchase subscriptions from multiple external platforms: we bundle it all for your convenience
Fast and easy
Start using new payment processors seamlessly – just subscribe and achieve functionality within 10 minutes
Flexibility
Supports 135 currencies and token-based payments so you can accept online payments immediately
24/7 technical support
Our technical support is praised as best-in-industry, with 180 engineers ready to help whenever you need it
How you benefit
Simplify your business processes – seamlessly, easily, with minor integration effort, and in a matter of hours.
- Accelerate time to market
- Reduce costs to deploy and support devices and applications
- Enhance your customer experience and make your users love the service
- Scale operations efficiently
How the Add-on Mart works
The PortaOne VAS solution stores code for each new module in a separate container – a portable software unit that includes all components of a given add-on, such as code, system tools, or system libraries – so that it can be executed anywhere.
You choose how to develop new modules
- Your in-house team
- Third-party resources
- The PortaOne team
Regardless who does the development, we’ll provide you with all essential documentation and support staff.
How we do it
Our dedicated PortaOne team develops and tests the code of your add-on
The code is immediately deployed to the cloud-based PortaOne Add-on Mart
Your on-premise PortaSwitch connects to the cloud-based container via API
We perform the final test, check everything again, and fine tune if necessary
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