Empower your customers to self-manage their cloud PBX phone system



With this portal, your customers now can:

  • Independently manage their сloud PBX:
    • configure extensions
    • hunt/ring groups
    • IVRs & call queues
    • DID/DDI number mapping
    • Voicemail configuration
    • call forwarding
    • call screening
  • Add new extensions, auto-attendants and fax mailboxes without involving the CSP
  • Enter MAC address of their IP phone and have it auto-provisioned
  • Access basic dashboards (data on registered/unregistered/disabled extensions, active calls, DID utilization, available IP phones, available seats per product, and more)


  • Allow even non-technical customers to self-manage their cloud PBX
  • Save the time and resources of your PortaSwitch admins


This portal aims to minimize the time your PortaSwitch admins have to spend configuring cloud PBX for your customers, and to empower your end users to manage their own business phone systems. Even non-technical customers without deep knowledge of PortaSwitch will be able to self-manage their cloud PBX without any assistance from your team. Self-care portal is a one-stop solution that lets your subscribers manage all aspects of their cloud PBX: financial, configuration, call reports and basic statistics.


The main dashboard

Extension configuration

Extension configuration

new ring group

Adding a new ring group


Adding auto-attendants

Integration Details

  • API: PortaBilling Admin + PortaSIP
  • ACL type: Customer
  • Available starting from MR94
  • Runs as a container in the PortaOne iPaaS
  • White-labeling and customizations are available on request as a paid professional service

Contact us for more information.

Cloud PBX self-care portal


Toll-free calls (phone & Skype)
+1 866 747 8647
Calls & faxes from abroad:
+1 604 628 2508

PortaOne, Inc.
A113 – 2099 Lougheed Hwy,
Port Coquitlam, BC, V3B 1A8

Superb reliability and scalability with
24/7 professional technical support

Open architecture

Open architecture

PortaOne provides both APIs and source code for PortaSwitch to allow an easy integration
Scalability for growth

Scalability for growth

Our platforms can easily scale up by adding more servers to match your project success
Reliability and redundancy

Reliability and redundancy

Clustering and geo‑redundancy for high availability configuration and zero downtime updates
Agile development

Agile development

PortaOne delivers more than 20 software builds per year - new features are available every 7 weeks
24/7 technical support

24/7 technical support

Over 60% of our 300 engineers are in the technical support services, praised as the best in industry

Core solutions

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