Explore what’s new in the latest four releases — MR122 to MR125 — including a redesigned web interface (customers, accounts, resellers, distributors, subscriptions, tariffs, trace session) and updates across PortaSwitch, the CloudPBX Portal, and the Add-on Mart. Highlights include data usage alerts for high-cost roaming zones, bundles with precise 24-hour validity and hourly/minute notifications, and a new set of SIM card events sent to an external web application.
Join us for an engaging session with live Q&A, where we’ll explore the latest improvements, share news, and answer your questions.
What to expect:
This one-hour webinar will highlight MR122–MR125 updates across PortaSwitch, CloudPBX Portal, and Add-on Mart. This session will highlight key updates aimed at simplifying administration, enhancing profitability, and offering more flexibility for both service providers and customers. Here are just a few new features and improvements our expert hosts will walk you through:
PortaSwitch MRs 122 to 125:
- Data usage alerts for high-cost roaming zones help prevent financial losses when offering roaming bundles.
- Bundles with precise 24-hour validity and hourly/minute notifications ensure users have full access for exactly 24 hours from activation, with timely notifications to avoid interruptions.
- New set of SIM card events is sent to an external web application for service providers, which saves costs and resources on mobile service provisioning for MNOs.
- Real-Time Text (RTT) for accessible communication helps service providers comply with local regulations, while users can communicate in real-time through text, combined with speech.
- Apply multiple taxes to one subscription and schedule tax rate changes to help service providers comply with local regulations for taxation.
- Built-in AI assistant in the PortaBilling web interface enables admins to find accurate information faster, clarify specific questions directly within PortaBilling, and reduce the time spent resolving routine issues.
- Embedded forms for reseller, distributor, and representative portals streamline workflows for sales agents, enabling them to process more customers per day without extra workload, while reducing mistakes and escalations, and helping service providers attract more sales agents and grow the customer base.
- No service disruption during TLS certificate renewal keeps the system secure while avoiding service disruptions.
CloudPBX Portal:
- Transcription of voicemail messages enables service providers to expand their cloud PBX or call center offering to generate additional revenue, while end users can read voicemails at a glance and respond quickly.
- Call activity reports allow call center and PBX admins to measure agent performance.
- Access to voicemail and fax messages in the customer portals allows Cloud PBX admins, call center admins, and supervisors to manage all voicemail and fax messages in one place, making it easier to track missed calls and respond promptly.
Auto-provisioning of Polycom phones with programmable keys:
- Auto-provisioning of Additional IP phone models allow service providers to offer more competitive Cloud PBX solutions, while customers can handle employee onboarding quickly on their own.
Add-on Mart:
- New service provisioning system (NSPS) enables service providers to develop provisioning integrations with mobile cores at a lower cost and launch services sooner.
- Preview invoices as if the billing period has ended enables service providers to detect and resolve billing issues in advance, reduce disputes, and give customers an accurate estimate of upcoming charges, while customers gain transparency into charges and avoid surprises on invoices.
