The following tasks and types of assistance will be charged by the hour as additional consulting services.
Please contact our sales team to discuss rates or get a quote.
- Custom reports and SQL queries
- creating custom reports
- creating custom SQL queries
- troubleshooting custom reports and complex SQL queries
- setting up VPN services (not including cases related to cloud systems setup)
- complex routing (such as source based routes)
- API methods, data structures, and request sequencing
- troubleshooting examples / PoC scripts
- reconfiguration / script creation related to a batch of entities via SQL queries or PortaBilling API
- repairing or troubleshooting customer-made direct database modifications or code modifications that led to database inconsistencies
- creation or management of iSCSI, multipath configuration of network file storage, mounting points, etc.
*Please note that engineering time for repairs may be charged as a professional service after work has begun if it is discovered during the troubleshooting process that database inconsistencies were a result of customer-made modifications