Support

FAQ

About PortaOne

Here you can find answers about PortaOne’s business model, custom development polices and financing options.

Licensing, performance and scalability

Here you can find answers about the way PortaOne provides the licenses, estimated capacity of the system and the possible upgrade paths to support your business growth.

Installation, hardware requirements

Here you can find answers about what is necessary to install your PortaSwitch system.

PortaSwitch: VoIP services, network infrastructure

Here you can find answers to questions about what types of services may be offered using our flagship product, PortaSwitch, and how it may be deployed on your network. This section also contains questions related to specific features, such as those included in the hosted IP PBX / IP Centrex service.

PortaSwitch: Service provisioning, billing and web interface

Here you can find answers to questions about various aspects of the billing functionality of PortaSwitch.

PortaSwitch: Integration with third parties

Here you can find answers to questions related to the integration of PortaSwitch with third party applications, interconnecting PortaSwitch with VoIP equipment from other vendors, and using various types of end-points (SIP phones, PC diallers or mobile communication clients).

PortaCare: Exceptional cases

Here you can find a list of tasks and professional services that are not covered by your PortaCare or PortaCare Pro subscription.