Add / Edit Customer

Field Description

Customer ID

Customer name as it appears in the PortaBilling® system. It can be distinct from the name specified in the Company Name field on the Address Info tab.

Balance Control

The customer category: either prepaid (a customer who pays for services in advance) or postpaid.


This field is shows up only for postpaid customer.


The customer’s current balance.

Permanent Credit Limit


This field is shows up only for postpaid customer.


If this field is empty, there is no credit limit defined for this customer; we strongly recommend entering a value here. In the latter case, if Radius authentication is enabled, calls that exceed the limit will be denied.

Available Funds (only for prepaid customers)

This field is shows up only for prepaid customer.


The balance for this customer  While consuming the service, the amount of funds decreases. When it reaches zero value, no more services can be used.

Customer Class

The customer class assigned to this customer.


The following tabs can be available depending on the configuration (click the required tab link to see a description):


Additional Info

Address Info

Balance & Credits



Fraud Protection

Invoices & Taxation

Quotas & Service Wallets

Service Configuration

Web Self-Care