5 March 2013

A Brief Review of New Functionality PortaOne Developers Delivered in PortaSwitch Maintenance Release 32

On February 22, PortaOne announced availability of MR32-0, the newest version of PortaSwitch, communication services delivery platform. The most important improvements in the functionality include:

MR32 Highlights

  • Templates for outgoing emails
  • Increased billing processing speed
  • Online help repository
  • US taxation via Billsoft
  • Customer life cycle tracking
  • SIP late offer/answer

Flexible templates for outgoing emails

Email templates can now be edited directly from the web interface and each customer class can now be assigned its own set of templates. So different customer groups (e.g. retail and corporate clients) can have custom-tailored notifications regarding events such as credit exceeded, posted payment, or overdue invoice.

This tool can also be used to segregate templates by a customer’s preferred language (English, Spanish, Chinese, etc.)

Increased billing processing speed

In order to reduce the time required to complete the standard "billing cycle":

  • closing customers’ current billing periods,
  • creating CSV files with XDRs,
  • producing invoices,
  • generating PDF files, etc.

PortaBilling now does billing calculations for several customers in parallel. This allows efficient utilization of multiple CPUs/cores in a server and provides a 2-3 times reduction in the amount of time required to complete a billing cycle for all customers. This is especially important for service providers who use "calendar" billing periods, where the majority of all their customers need to be invoiced on the 1st of every month.

An additional performance increase may be achieved by using multiple servers within a PortaBilling Web Cluster.

Online help repository

All "on-screen" help pages (those which are accessible via the "Help" button in the upper-right corner of every PortaBilling screen) are still accessible with a single mouse click, however the actual content is now located on centralized PortaOne servers. This allows PortaOne’s tech-writing team to update and enhance the help manuals after a specific software version has been officially released.

This means you can access up-to-date manuals without needing to perform a software update on your production system, or any risk of reduced software stability.

US taxation via Billsoft improvements

Several important enhancements simplify day-to-day operations by allowing administrators to edit subscription tax codes directly from the web interface and collect the required data for auto-filing of tax information with the authorities.

Better tracking of customer life cycle

History for important events such as being blocked, suspended or terminated is now logged in the database and available for the administrator on the web interface. This allows a quick overview of a customer’s past behavior and predisposition to late payments and such in the future.

SIP late offer/answer support

This extends the list of IPPBXs that can be used in conjunction with PortaSIP for SIP trunking services, and allows service providers to rapidly expand their operations.



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