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PortaOne, Inc.
Suite 408, 2963 Glen Drive
Coquitlam, BC, V3B 2P7

18 June 2008

PortaSwitch Maintenance Release 17

This is an official announcement of PortaSwitch Maintenance Release 17.

PortaOne support team now starts installing it to the staging systems of selected clients. Please contact support to schedule the update of your system.

Below is a short summary of the new features available in the MR17:


  • Adaptive routing -Dynamic measurement of vendor’s quality parameters (ASR, ALOC, PDD, etc.) with ability to receive alarms or remove a route from the routing plan when quality falls below the specified threshold.
  • Customized account/customer info - Administrator’s ability to define, edit, and validate a set of extra attributes (e.g. driver’s license ID or tax code) to extend any standard PortaBilling100 information.
  • Improved customer self-care interface - Dashboard for the customer self-care interface, to conveniently present the most important billing and service information (with the special focus on various IP Centrex features).
  • Enhanced account management - Ability to manually terminate a whole customer with all its accounts


  • Group pickup - Ability to answer a call ringing on another’s phone by dialing a special code from your phone.
  • Web administration improvements - Web administration page for creation and management of virtual PortaSIP instances.
  • Presence services - This allows users to keep others informed of their status, availability, and how they may be contacted – all before a communication session even begins.

Unified Messaging

  • Call forward management - IVR application for self-managemant of the call forwarding by an end-user.
  • Improved callback application - Callback application to automatically register your CLI in the system for the future use.
  • Spanish language support -Support for the Spanish language in the PortaUM management IVRs and pre-paid card application
A complete copy of the MR17 New Features Guide can be found on the top of the Documentation page.

Superb Reliability and Scalability with
24/7 Professional Technical Support


Open architecture

PortaOne provides both APIs and source code for PortaSwitch to allow an easy integration

Scalability for growth

Our platforms can easily scale up by adding more servers to match your project success

Reliability and redundancy

Clustering and geo-redundant site configuration allow to address the most rigorous requirements

24/7 technical support

Over 60% of our 300 engineers are in the technical support services, praised as the best in industry

Constant improvement

The dedicated highly skilled development team delivers more than 20 software builds per year