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contact@portaone.com

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PortaOne, Inc.
Suite 408, 2963 Glen Drive
Coquitlam, BC, V3B 2P7
Canada

12 October 2005

Maintenance release 12

Maintenance release 12 is scheduled for January 2006. The main new features to be included there would be:

  • Subscriptions module for advanced handling of service charges (recurring
    service fees, optional features, equipment rental, etc.)
  • New types of billing cycles (e.g. “floating 30 days”), new features in the
    invoicing (e.g. improved summary of charges)
  • New features in the “Accounts receivable” module: auto-notification prior
    to due date, auto-suspension of accounts
  • Web interface for custom reports, ability to upload/store unlimited number
    of custom queries
  • Self-care pages for representatives
  • Advanced callshop features (pre-paid booths, archive of receipts, etc.)
  • Limitation for the number of simultaneous calls per customer
  • New IP Centrex/PBX features:
    • Call parking
    • ACDs: simultaneous ringing on several phones, random call distribution
      between phones
  • Legal intercept (CALEA)
  • Web interface and external API for forceful call disconnect
  • Random surcharges (applied only to the specified percentage of all calls)
  • Random disconnects (applied only to the specified percentage of all calls)
  • RTP proxy activation per connection
  • Auto-provisioning for new types of IP phones
  • Online credit history check
  • New plugins for integration with E911 service providers (e.g. Intrado)
  • New languages for the web interface
  • Many other minor improvements


Superb reliability and scalability with
24/7 professional technical support

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Open architecture

PortaOne provides both APIs and source code for PortaSwitch to allow an easy integration
 
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Scalability for growth

Our platforms can easily scale up by adding more servers to match your project success
 
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Reliability and redundancy

Clustering and geo‑redundancy for high availability configuration and zero downtime updates
 
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Agile development

More than 20 software builds per year - new features are available every 7 weeks
 
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24/7 technical support

Over 60% of our 300 engineers are in the technical support services, praised as the best in industry