Real-Time User Authorization and Charging for Wireless Operators

Overview

Checklist

Configure ESPF Event Handler Module

Enable the Diameter Module on the Configuration Server

Configure Diameter(Ro) Settings

Enable PSTN Types of Connections

Enable the Messaging Service

Create Destinations

Upload a Set of Destinations from a File

Create a Node

Create Vendor Tariffs

Create a Tariff for Voice Calls

Create a Tariff for Messaging Services

Enter Rates for Your Vendor Tariff

Managing Rates Online

Managing Rates Offline

Create a Vendor

Create a Service Policy

Define Connections

Define a Connection for Voice Calls

Define a Connection for Messaging Service

Create Customer Tariffs

Create Tariffs for Voice Calls

Create a Tariff for Messaging Services

Create a Product

Enter SIM Cards to the SIM Card Inventory

Create a Customer Class

Create a Customer

Create an Account

Overview

Real-time authorization and rating is an important requirement for providing prepaid mobile services. PortaBilling® fully supports this, allowing real-time charging for activities such as voice calls, sending SMSs and / or Internet usage.

 

With this solution, PortaBilling® communicates with the EPC elements via the Diameter protocol for processing authorization requests and producing user charges. It also manages customer balance and service configuration (service policies, allocated quotas, etc.) and provisions this data to other components of the mobile network.

 

This chapter provides instructions for how to configure PortaBilling® as the OCS (online-charging system) in the mobile network to perform real-time user authorization and charging.

 

If you operate as the MVNO, you need to interconnect PortaBilling® with the MVNE’s EPC so that PortaBilling® can accept and respond to authorization requests via the Diameter protocol.

 

Let’s say you are operating on the LTE network and provide the following services to your customers: Internet access, voice calls and SMS services. Your SAE-GW and PortaBilling® communicate with each other via Diameter (Gy) for Internet service provisioning and via Diameter (Ro) for voice calls and SMS delivery.

 

The steps below describe the configuration of voice calls and SMS services. Follow the instructions provided in the LTE Configuration handbook to configure Internet access services for your users on the LTE network.

Checklist

Print the following page and use it to check off the operations you have completed while performing the system setup according to the instructions in this chapter. Please be sure to perform all of the operations in the order designated (all of the boxes should be checked), otherwise the service will not work.

 

 

Operation

 

Done

General Configuration

 

Contact PortaOne support for the ESPF event handler module configuration

Enable the Diameter module on the Configuration server

[     ]

 

[     ]

Configure Diameter (Ro) settings on the Configuration server

[     ]

Enable the PSTN type of connections on the Configuration server

[     ]

Enable the Messaging service on the Configuration server

[     ]

Create all required destinations

[     ]

Network configuration

 

Add the SAE-gateway as a node

[     ]

Rating configuration (Vendor)

 

Create a tariff (later on referred to as tariff A) that describes your costs for passing calls through the mobile carrier’s network

[     ]

Upload the rates provided by the mobile carrier in tariff A  

[     ]

Create a tariff (later on referred to as tariff B) that describes your SMS transmission costs

[     ]

Upload rates in tariff B for the destinations your customers will send SMS messages to

[     ]

Create a service policy (that later on will be referred to as service policy A) for the vendor connection. It will be used to provision parameters required for connecting to the off-net vendor

[     ]

Create your mobile carrier as a vendor

[     ]

Create a connection for this vendor to associate the Voice calls service and tariff A. Make sure it is of the “Calls to vendor via PSTN” type

[     ]

Create a connection for this vendor to associate the Messaging Services service, service policy A and tariff B

[     ]

Rating configuration (Customer)

 

Create a tariff (later on referred to as tariff C) that will be applied to users for making outgoing calls

[     ]

Create a tariff (later on referred to as tariff D) that will be applied to users for receiving incoming calls

[     ]

Enter rates in tariff C for the destinations that your customers will call (both on-net and off-net calls)

[     ]

Enter rates in tariff D for the destinations that your customers receive incoming calls from

[     ]

Create a tariff (later on referred to as tariff E) which will be applied to charge end users for sending SMSs

[     ]

In tariff E, enter the rates for the destinations to which your customers will send messages

[     ]

Create a bundled product

[     ]

Create a rating entry for this product associating the Voice Calls service and tariff C with the node you created. Type OUTGOING.SI35 in the Access Code field

[     ]

Create a rating entry for this product associating the Voice Calls service and tariff D with the node you created. Type INCOMING.SI35 in the Access Code field

[     ]

Create a rating entry to the product for the Messaging Services service and tariff E. Leave the Access Code field empty.

 

Add a SIM card to the SIM card inventory

[     ]

Account provisioning

 

Create a customer class for your prepaid customers

[     ]

Create a prepaid customer

[     ]

Create an account for this customer and assign the SIM card to it

[     ]

Configure ESPF Event Handler Module

ESPF (External System Provisioning Framework, previously known as Sokoban) is the event handler framework for provisioning service configuration and account management operations done in PortaBilling® to the mobile carrier’s core.

 

It consists of events that are processed by handlers – special Perl modules. The events processing results are sent to the carrier’s core.

 

Since there is no unified interface for mobile core systems, the modules are individually developed for you. Please refer to the PortaSwitch® External System Interfaces Guide for guidelines to the ESPF framework configuration. For further assistance, please contact our support team by submitting a request to support@portaone.com.

Enable the Diameter Module on the Configuration Server

Since PortaBilling® interacts with the LTE network via the Diameter protocol, it is necessary to enable and set up the Diameter module.

 

1.     On the Configurations tab of the configuration server, clone the currently active configuration.

 

Enable the diameter module

 

2.     From the configuration tree, select BillingEngine -> Diameter and configure the following parameters:

·       Enabled – Select Yes.

·       Origin_Host – Specify the domain name of your billing node (recommended format: hostname.domainname). This will be used to identify the node in data communications.

·       Origin_Realm – Specify the realm of your billing node.

 

Leave the default values for other options.

Configure Diameter(Ro) Settings

1.     From the Configuration tree select BillingEngine -> GW_Adaptors and set Yes for the Ro_Enabled option.

 

Configure the diameter settings

 

1.     Click the Save button and then the check_apply Verify button.

2.     Verify the new configuration and click the check_apply Check / Apply button.

 

 Note that the RADIUS service will need to be reloaded, so consider applying the configuration during an off-peak time.

Enable PSTN Types of Connections

1.     Clone the existing configuration.

2.     Select Admin from the Configuration tree. Select the Connections for the required billing environment.

3.     Select Yes for the ShowPSTNConnectionType option.

 

Enable PSTN types of connections

 

4.     Click the Save button and then the check_apply Verify button.

5.     Verify the new configuration and click the check_apply Check / Apply button. Note that the Apache service will need to be restarted, so consider applying the configuration during an off-peak time.

Enable the Messaging Service

To provide SMS services, enable the Messaging Service service type on the Configuration server as described in the Instant Messaging Services handbook.

Create Destinations

PortaBilling® supplies a file with a default destination set which you can download and then upload to the server. However, it is possible that your business requires different types of prefixes, so please check the data in the file before uploading.

Upload a Set of Destinations from a File

1.     On the Main Menu page, in the Rating section, click Destinations.

2.     On the Destination page, click _IF_Loading Loading on the toolbar.

3.     In the Destination Loading dialog box, select Get Default Set and click OK to download a set of destinations as a .csv (comma-separated values) file.

 

Get the default set of destinations

 

4.     Open this file in Microsoft Excel or any other suitable program. Edit the data if necessary and save changes.

 

Edit the .csv file

 

5.     Switch back to the PortaBilling® admin interface, and on the Destination page, click _IF_Loading Loading on the toolbar again.

6.     In the Destination Loading dialog box, select Upload Destinations and click OK.

7.     On the Destinations Upload page, click the Browse button and locate the file with destinations.

 

Upload destinations

 

8.     Click save_close Save & Close.

Create a Node

At this point, it is necessary to add the SAE-gateway to the system as a node. This node will communicate with PortaBilling® for real-time user authentication and will send accounting information when the session has terminated.

 

1.     On the navigation menu to the left, select Infrastructure, then Billing data sources and click Nodes.

 

Dashboard

 

2.     On the Create node panel, fill in the node details:

 

Create node

 

·       Name – A short descriptive name for the node (that will be used in the lists).

·       Node ID – Specify the host name of your gateway (recommended format: hostname.domainname).

·       IP – The IP address of your gateway.

·       Manufacturer – Select PortaOne.

·       Type – Select Generic.

3.     Click Save.

 

4.     On the Communication with billing panel enable the Enable communication with billing option.

 

Add node details

 

5.     Client Protocol – Select Diameter.

6.     Realm – Specify the gateway’s realm. This is used to identify the node in Diameter messages.

7.     Click the Save button in the toolbar to save the changes.

 

Create Vendor Tariffs

The tariff is a single price list for calling services. A tariff combines:

·       Conditions which are applicable for every call regardless of the called destination.

·       Per destination rates.

Create a Tariff for Voice Calls

1.     In the upper left-hand corner click the  menu icon, select Service catalog, then Tariffs.

2.     On the Create panel fill in the Create tariff form:

 

 

Create vendor tariff for voice calls

 

·       Name – A short name for the tariff object; this is the name you see in select menus.

·       Currency – Indicates the currency in which the vendor charges you.

NOTE: The currency for the tariff may only be chosen once and cannot be changed later.

·       Service – Select Voice Calls here.

·       Applied to – Select Vendor .

·       Routing – Disable.

 

3.     Click Save.

4.     On the Edit tariff panel select General info and then configure the following options:

 

·       Off-peak period – If you do not differentiate between peak and off-peak rates, leave None; otherwise, select one of the previously defined off-peak periods.

 

Please refer to the PortaBilling Help for detailed explanations of particular fields.

 

5.     Click save Save.

Create a Tariff for Messaging Services

1.     On the Create panel fill in the Create tariff form:

 

Create vendor tariff for vmessaging service

 

·       Name – A short name for the tariff object; this is the name you see in the select menus.

·       Currency – Choose the currency in which the vendor charges you.

·       Service – Select Messaging Service.

·       Format – Leave the default E.164 format. If your SMS provider supports the E.212 format, select E.212 from the list.

·       Applied to – Choose Vendor in the Applied To list.

·       Routing – Disable.

2.     Click Save.

Enter Rates for Your Vendor Tariff

Rates are per-destination prices. Please refer to the Call Billing Parameters section of the PortaBilling Administrator Guide for more information on billing parameters.

Managing Rates Online

Managing rates online is very convenient for maintaining existing rate tables, as well as for reference purposes. For new price lists or for major updates, an offline method is better.

 

Add vendor rates

 

1.     On the Tariff panel select Rates, then Add and fill in the Add rate form:

·       Destination – A destination prefix may be entered directly, e.g. 420 for the Czech Republic, or you can access the destinations directory by clicking the Destination link (in the column header). Here you can find the prefix desired by country name.

·       Off-peak period – If you do not differentiate between peak and off-peak rates, leave None; otherwise, select one of the previously defined off-peak periods.

NOTE:  You should create an entry in the Destination register for certain phone prefixes before creating a rate for them in the tariff.

·       First interval– First billing unit in seconds.

·       Next interval– Next billing unit in seconds.

·       First price– Per minute price for first interval.

·       Next price– Per minute price for next interval.

·       Effective from – If you want this rate to take effect sometime in the future, you can either type in a date manually, or use the calendar (click on the DD-MM-YYYY link).

NOTE: When using the calendar, you can specify that the date you are entering is in a different time zone than your present location. PortaBilling® will then automatically adjust the time.

2.     Click Save.

3.     Repeat these steps if you need to enter more rates.

Managing Rates Offline

You can also upload rates from a .csv or .xls file – please consult the Rate Import handbook for more details.

Create a Vendor

This step is only required if you have not entered information about your vendors to the system before. Vendors are your termination partners or the providers of incoming toll-free lines and DID numbers.

 

1.     On the navigation menu to the left, select Infrastructure, then Vendors.

2.     Click Create and fill in the Create vendor form.

 

Create a vendor

 

3.     Click Save.

4.     Continue configuring the vendor as described in the Basic Residential VoIP Services handbook.

 

Create a Service Policy

The service policy for a vendor connection defines the specific parameters for this connection. For these parameters to apply, the service policy must be associated with the corresponding vendor connection.

 

1.     In the Networking section of the admin interface, choose Service Policies.

2.     On the Service Policies page, click Screen2 Add a new policy in the Messaging Service section to add a new service policy.

 

Add a service policy

 

3.     Add the following attributes to the service policy:

·       Policy Name – Specify the name of the service policy.

·       Policy ID – Specify the policy identifier. This can be any string as it is used for internal purposes only and does not affect the service policy configuration.

·       Description – Provide the short text description of the service policy.

·       Transport_protocol – Choose SMPP from the list.

 

Configure the service policy

 

4.     Click save Save.

 

_Hint_ExclamationMark Note that service policy changes are not applied immediately. It takes several minutes until they are propagated to PortaBilling®.

 

Define Connections

A connection represents the point from which calls and / or SMS messages leave or enter your network and are directed to or from vendors where charges are incurred.

 

At this step, it is necessary to define a connection for Voice Calls and Messaging Service services.

Define a Connection for Voice Calls

1.     From the Edit vendor panel, select Connections.

2.     Click Create and fill in the Connection create form.

 

Add a connection for voice calls

 

·       Description – Specify the descriptive name for this connection. It will be displayed in the list of connections.

·       Service type – Select Voice calls.

·       Type of connections – Select PSTN.

·       Direction – Select To vendor.

·       Tariff – Choose the tariff that defines your termination costs for this connection / vendor.

·       Active – Disable to exclude the connection from routing.

·       Node – Select the node you created (SAE-GW in our example).

·       Capacity – Fill in the maximum number of simultaneous calls.

3.     Click Save.

Define a Connection for Messaging Service

1.     From the Edit vendor panel, select Connections.

2.     Click Create and fill in the Connection create form.

 

·       Description – Specify a descriptive name for this connection. It will be displayed in the list of connections.

·       Service type – Select Messaging Service.

·       Type – Select Messages to Vendor via SMPP.

·       Active – Disable this option to exclude this connection from routing lists for IMGate.

·       Tariff – Choose the tariff that defines your SMS transmission costs.

·       Gateway ID – Type RO in this field.

·       Port – Leave this field empty.

·       Service policy – Select the service policy that you created earlier for this connection.

 

Add a connection for messaging service

 

3.     Click Save.

4.     Click the Save button in the toolbar to save the changes.

 

Create Customer Tariffs

To enable your customers to make / receive calls and send SMSs, it is necessary to create the following tariffs:

·       The tariff to be applied for outgoing calls;

·       The tariff to be applied for incoming calls;

·       The tariff to be applied for sending SMSs.

Create Tariffs for Voice Calls

 

1.     From the navigation menu, select Service catalog, then Tariffs.

2.     On the Create panel fill in the Create tariff form:

 

Create custorer tariffs for voice calls

 

·       Name – A short name for the tariff object; this is the name you see in select menus.

·       Currency – Indicates the currency in which the vendor charges you.

NOTE: The currency for the tariff may only be chosen once and cannot be changed later.

·       Service – Select Voice Calls here.

·       Applied to – Select Customer, as this tariff will be used to charge your customers.

·       Managed by – Select Administrator only, since we are setting up a service without the involvement of resellers.

 

3.     Click Save.

4.     Please follow the steps described in the Create Customer Tariffs and Enter Rates sections of the Basic Residential VoIP Service handbook to complete the tariff configuration.

5.     Click the Save button in the toolbar to save the changes.

Create a Tariff for Messaging Services

3.     On the Create panel fill in the Create tariff form:

 

Create custorer tariffs for messaging

 

·       Name – A short name for the tariff object; this is the name you see in the select menus.

·       Currency – Choose the currency in which the vendor charges you.

·       Service – Select Messaging Service.

·       Format – Leave the default E.164 format. If your SMS provider supports the E.212 format, select E.212 from the list.

·       Applied to – Select Customer.

·       Managed by – Select Administrator only.

4.     Click Save.

5.     From the Tariff management panel select Rates and fill in the required information:

 

Add rates

 

·       Rate Codes – Start typing the destination prefix (e.g. 4206 for Czech Republic Mobile) and then select it from the drop-down list.

NOTE:  Make sure you have created entries for certain rate codes in the Destination register before creating a rate for them in the tariff.

·       Unit Price – Price per message (e.g. $0.02).

6.     Click Save and repeat these steps if you need to enter more rates.

7.     Click the Save button in the toolbar to save the changes.

Create a Product

End users will use accounts issued for specific products to access the services you provide. Products are powerful tools that define different ways for billing an account for one or several included services. Product definition is always realized through these steps: product definition, service definition and configuration and creating a rating list.

 

The Diameter credit-control requests (CCRs) include the Service-Identifier (SI) AVP which defines which service the user is accessing. The SI values are pre-configured on the gateway and are used by the billing engine to form the access code and match the corresponding tariff in the product.

 

1.     On the navigation menu to the left, select Service catalog, then Products.

2.     Click Create and fill in the Create product form:

 

Create a product

 

·       Name – Type in the internal name of the product.

·       Name visible to end-users – Specify the name of the product that your customers will see on their self-care interface.

·       Product type – Select Main product here.

·       Currency – Specify the currency used for the product; only tariffs sharing the same currency are permitted in the rating list.

·       Managed by – Select Administrator only here, since a service is being set up without the involvement of resellers.

·       Account default ACL– Select Account self-care. This account control list is then assigned to accounts using this product.

·       Account role – Select Mobile from the list since this product is intended for use by mobile subscribers.

·       Realm – In order to distinguish products for mobile services from other products, they are created with a @msisdn realm. Leave this field empty.

 

 TIP: if you want to impose a scope of uniqueness for the product and accounts that use it, first configure a sub-realm for it on the Configuration server and then select it here.

 

3.     Click Save.

Services

 

1.     On the Product panel select Services and click Add a service.

 

Select the service

 

2.     Select Voice calls.

3.     Click Add.

Charges

The rating list has two functions: it defines the permitted access points (nodes and access numbers) and specifies which tariff should be used for billing for each of these points. At this step, two rating entries must be created – one for handling outgoing calls and one for handling incoming calls.

 

1.     On the Product panel in the Charges section select Usage charges and click Add.

2.     Define the Usage charges details for outgoing calls:

 

Add usage charges for outgoing calls

 

·       Service – Select Voice Calls.

·       Node – Select the node you have created (SAE-GW in our example).

·       Access code – Type OUTGOING.SI35 in this field.

·       Tariff – Select the tariff used to calculate charges for outgoing calls.

·       Click Save.

 

3.     Click Add and fill in details for incoming calls:

 

Add usage charges for incoming calls

 

·       Service – Select Voice Calls.

·       Node – Select the node you have created (SAE-GW in our example).

·       Access code – Type OUTGOING.SI35 in this field.

·       Tariff – Select the tariff used to calculate charges for outgoing calls.

·       Click Save.

 

4.     Click Add and fill in details for the messaging service:

 

Add usage charges for messaging

 

·       Service – Select Voice Calls.

·       Node – Select the node you have created (SAE-GW in our example).

·       Access code – Type OUTGOING.SI35 in this field.

·       Tariff – Select the tariff used to calculate charges for outgoing calls.

·       Click Save.

 

Configure Internet access as described in the LTE Configuration handbook and include it with this product. It is important to enable the LTE service on the Included Services tab of the product configuration.

 

Check rating entries

Enter SIM Cards to the SIM Card Inventory

In order to provision SIM cards, they must be entered to the SIM Card Inventory – the unified storage space for the provisioned SIM cards. SIM cards can be either added to a SIM card inventory manually, i.e. one at a time, or in bulk, uploaded from a .csv file.

 

Enter SIM cards to the SIM Card Inventory as described in the MVNO Service Provisioning  handbook to add SIM cards to PortaBilling®.

Create a Customer Class

Having a customer class provides the capability to define a group of parameters in a centralized manner, and then apply those parameters to many customers simultaneously.

 

1.     From the Sales section of the main menu, select Customer Classes.

2.     Click Create and fill in the Create a customer class form:

 

Add a customer class

 

·       Name – Provide a short name for this customer class.

·       Business Model – Select Mobile from the list.

·       Currency – Specify which currency you want to set the Collection threshold to. When specified, this customer class can only be assigned to customers using the same currency. Once the currency selection is saved, it cannot be changed.

·       Managed by – Select Administrator only from the list.

3.     Click Save.

 

4.     On the Edit customer class panel select Finances and click General info.

5.     On the General info panel configure the following:

 

Configure the customer class

 

·       Billing period is closed – Select Automatically.

·       Statistics:

o   Generate invoices – Leave enabled.

o   Send statistics via email – Choose how you provide statistics to your customers.

·       Customer’s status changes – For now, you may leave these options disabled. If you change these later, the changes automatically affect all customers who are already assigned to this customer class.

 

6.     From the Finances section select Invoicing.

7.     From the Invoicing panel select Regular invoices.

 

Configure invoicing

 

·       Use regular invoices – Enable this option to generate invoices for customers who belong to this customer class.

·       Invoice template – Select the previously created template.

·       Generate invoice pdf – Leave At the end of the billing period.

·       Configure Payment terms, Payment collection and Action upon non-payment parameters.

 

8.     From the Finances section select Taxation.

 

Configure taxation

 

9.     On the Taxation panel, select the taxation method and specify the taxation parameters for the selected taxation method. For inclusive taxation (Tax included in the rate), select which taxes will be calculated.

10.   Click Save.

Create a Customer

A customer is an owner of accounts. The customer’s contact information is used to distribute account usage information, call statistics, invoices, and so on.

 

1.     From the Sales section of the main menu, select Customers.

2.     Click Create and fill in the Create a customer form:

 

Create a customer

 

·       Name – Short name for the customer object; that is used on the web interface.

·       Business model – Select Mobile from the list.

·       Customer class – Customer class allows you to define a policy for automated payment collection. By choosing a specific class the customer automatically inherits all of the class properties (grace period, invoice template, etc.). Select the previously created customer class (Texas in our example).

·       Billing period – Frequency of invoice generation. For more details about the different available billing periods, see the PortaBilling Administrator Guide.

·       Billing period timezone – This is the time zone in which a customer’s billing period is closed and invoices are generated.

·       Balance control – Specify the way the customer will pay for the service: Select Prepaid in this field..

·       Currency – The currency in which this customer will be billed. This is defined by the customer class selected.

·       Available funds – Specify the amount of the customer’s available funds.

3.     Click Save.

Personal Info panel

1.     On the Edit Customer panel select Personal.

2.     Select General info and fill in the customer’s personal information:

 

Add customer details

 

·       Name – Customer’s name.

·       Middle name – Customer’s middle name.

·       Last name – Customer’s last name.

·       Email – An email address for distributing accounting information. After the billing period is over, a list of xDRs and other statistics are sent to this address.

Services panel

Configure services for the customer

 

Using this panel, you can activate / deactivate various features of the services provided to customers. Note that features are defined per service type (the physical service provided to the user such as Conferencing, Data Service, Voice Calls, Messaging etc.)

 

This panel provides you with a convenient tool for managing parameters that must be the same for an entire set of accounts. Instead of trying to configure them for each individual account, you can define them once at the customer level, then in the account configuration, specify that the value in the customer’s configuration be used. Should you wish to change this value later, you need only modify it once for the change to be automatically propagated to all accounts.

 

Please consult the PortaBilling Help for a description of other parameters available here. For now you may leave these with their default values. If you change them later, these changes will automatically affect all accounts created under this customer.

 

4.     Click Save.

Create an Account

1.     On the Edit Customer panel click Accounts.

 

Create an account

 

2.     On the Account search panel click Create and fill in the Account create form:

 

Add acount create details

 

·       ID – The user’s mobile phone number.

·       Account role – The intended usage for this account. Select Mobile from the list.

·       IMSI – Click the  icon and provision a SIM card to this account from the SIM card inventory.

·       Product – Select the main product that you want your account to have.

·       Activation date – Select the date upon which the account can be usaed. By default, the account is activated immediately upon creation.

·       Service password – Together with the account ID, this password will be used to authenticate registrations and call attempts on the SIP server. It is very important to assign a secure (difficult to guess) password to prevent the account from being wrongfully entered and used to inject fraudulent calls to your network.

·       Type – Account type; select credit for postpaid and debit for prepaid service. Choose Credit in this field.

·       Balance control – Choose the way the account balance is controlled. Choose Subordinate in this field.

Web self-care panel

1.     On the Personal info panel select General info.

2.     On the Personal info panel select Web self-care and fill in the Web self-care form:

 

Configure acount web self-care

 

·       Login – Account login to web self-care portal. Can be the same as the account ID.

·       Password – Password for the web self-care pages.

·       Time zone – The time zone for the account self-care interface.

·       Web interface language – The language use on the account self-care web interface.

Services panel

Using this panel, you can activate / deactivate various features of services provided to this account. Note that features are defined per service type (the physical service provided to the user such as Conferencing, Data Service, Voice Calls, Messaging etc.)

 

3.     After clicking Save, you will see a confirmation screen announcing that a new account has been created.