Table of Contents


PortaSwitch® Initial Configuration


Prepaid Services

Prepaid Calling Cards (Using the PortaSIP® Media Server)

Prepaid Calling Cards (Using a Gateway)

Charging Calls – Rating Formula Method

Online Web Signup



Residential VoIP Services

Basic Residential VoIP Service

Charging for Value-added Services

Creating a Service with Discount Plans

Illustration of Volume Discount Plan Combination for Account

Fraud Protection configuration

Call Recording Configuration

Creating a Service with Multiple Off-Peak Periods

Credit Card Payments

Using the Service from a Mobile Application

Number Porting Through Neustar

Auto-provisioning of IP Phones



Wholesale Services

Setting up a Wholesale Traffic Exchange

Rate Import

Wholesale Termination via a Gateway

Adaptive Routing and Quality of Service

Configuration Examples for Cisco Gateways

Routing Info – LCR Blending


Internet, WiFi, IPTV and Messaging Services

Broadband Internet Access Services

Prepaid WiFi Services

IPTV Services

Instant Messaging Services

SMS Services

Configuration of SMS Providers in PortaBilling

Unified Communications

Setting up and Using UM Services

Setting up and Using Conferencing Services


Resellers and Distributors

Configuring a Reseller for Prepaid Services

Configuring a Reseller for Postpaid Services

Configuring Multi-level Resellers

Configuring a Distributor for Prepaid Services

Configuring a Distributor for Postpaid Services

Callshop Services


IP Centrex and SIP Trunking Services

IP Centrex

Calls between SIP Phones (On Net Calls)

SIP Trunking

Configuring Auto Attendant Functionality

Call Queues

Additional Authorization for Toll Calls

Corporate PINless Dialing IVR

How To


Callback Services

Setting up Callback Services. General Configuration

Setting up ANI Callback Services

Setting up Email Callback Services

Setting up SMS Callback Services

Setting up WEB Callback Services

How To


DID Provisioning

On-demand DID Provisioning (DIDWW)

On-demand DID Provisioning for Reseller (DIDWW)

Configuring Interoperability with DIDX

Incoming Calls from PSTN

Managing Available Phone Numbers (DID Inventory)

DID Provisioning for Reseller (DID Inventory)

Billing by ANI (CLI)

How To


Routing Configuration

Routing Override

Creating US Inter / Intra State Rates



Invoicing Process Illustrated



Accounting Reports (Ru)


Management and Monitoring

Configure Backups with Archivist